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Desktop Support

Desktop Support

What is Desktop support?

IT desktop support services provide critical support to organizations to ensure effective IT operations. IT desktop support professionals utilize a diverse set of skills to provide hardware and software support to businesses of all sectors and sizes.

An organization's IT support needs are as unique as the organization itself. Effective IT desktop support technicians can provide technical support for desktops and their peripherals, printers, software, IP telephony, and other networked end-user devices.

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CAREER PATHS AND SALARY EXPECTATIONS

Desktop Support Specialist IT Manager Systems Analyst Computer Technician Help Desk Technician Development Specialist System Administrator

Program Descriptions

Associate in applied science Degree

  • Desktop Support Specialist (ITDS1) - This program provides critical services to ensure effective IT operations. Students gain a diverse set of skills to provide desktop support covering a multitude of technologies including software support, hardware support, basic networking skills, telephony support, security and a wide range of other technology issues.

What Skills Will I learn In This Program?

Network Security Information Security Business Telecommunications Computer Networking Service Desk Operations PC Repair Windows Software Support Cyber Security Boundary Protection

Program Faculty

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Mansel Guerin
Email: mguerin@mccneb.edu
Phone: 531-622-1390
 
INFO Programs:
Networking
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Michael Miller
Email: mmiller26@mccneb.edu
Phone: 531-622-2664
 
INFO Programs:
Cisco Networking
Guillermo Rosas
Guillermo Rosas
Email: grosas@mccneb.edu
Phone: 531-622-2384
 
INFO Programs:
Web Development

Class Schedules